Roles and Responsibilities
The Office of Performance Management, Quality Improvement, and Evaluation (OPMQIE) is composed of three sections, as the name indicates. They are Performance Management, Quality Improvement, and Evaluation. The Office oversees performance management and quality improvement activities of the Arkansas Department of Health (ADH). It also conducts the evaluation of ADH programs.
For detailed information about the activities, please click on the link OPMQIE Dashboard (currently in development).
Workforce
The OPMQIE consists of a Director, Quality Assurance Analyst, Performance Manager, Quality Improvement Manager, and two Public Health Evaluators. The Deputy Chief Medical Officer works closely with the OPMQIE representing the guidance and buy-in of the agency’s senior leadership team. The team works with numerous key staff members within the ADH and partners outside ADH to execute activities associated with the initiatives mentioned below.
ADH Accreditation
The OPMQIE is fully responsible for coordinating ADH’s reaccreditation process and ensuring that the requirements of the Public Health Accreditation Board (PHAB) are met during the five-year accredited period. The ADH received an initial public health accreditation award through PHAB in 2016. It was recently awarded the reaccreditation certification in November 2024.
Foundational Capabilities
The OPMQIE is currently engaged in some key initiatives that represent five of the many foundational capabilities of ADH. The five initiatives are Performance Management, Continuous Quality Improvement, State Health Assessment, Arkansas State Health Improvement, and the ADH Strategic Plan. Please click on the tabs on the left column to access each section for more information.
Evaluation
OPMQIE not only performs evaluation of some of the ADH programs but also plans to evaluate whether the entire framework of the foundational capabilities managed by the OPMQIE is effective or not. Through these activities, OPMQIE strives to serve the ADH programs, processes, and services that would directly and indirectly lead to improved health outcomes for Arkansans.
Resources
- Public Health Accreditation Board (PHAB)
The goal of the accreditation program of PHAB is to improve and protect the health of communities by advancing the quality and performance of public health services. - Centers for Disease Control & Prevention
The contents and links on this website are intended to provide state and local health agencies with the support needed to improve their performance. - Association of State and Territorial Health Officials (ASTHO)
Through its performance improvement projects, ASTHO aims to foster a culture of quality improvement in state and territorial health agencies and systems. ASTHO’s website provides information on performance management leadership, quality improvement, and accreditation. - National Association of County and City Health Officials (NACCHO)
NACCHO provides tools, links, and technical assistance to local health agencies around performance management, quality improvement, accreditation preparation, community health and improvement planning. - Public Health Foundation (PHF)
PHF offers tools and resources to support public health agencies’ performance management and quality improvement activities, across the country.
Contact
OPMQIE
4815 W. Markham Street, Slot 5
Little Rock, AR 72205
Phone: (501) 614-5367
ADH.OPMQIE@arkansas.gov
