Performance Management & Quality Improvement
Engaging in quality improvement (QI) and performance management (PM) is not only essential for public health agency accreditation but also for improving performance at the individual, program, and organizational levels (Source: Public Health Foundation). The illustration below (source: PHF) depicts how performance standards, performance measurement, quality improvement, data tracking, and data reporting are interconnected. PM and QI Key Components The Arkansas Department of Health (ADH) is aligning its PM and QI efforts with the Strategic Plan to meet Public Health Accreditation (PHAB) national accreditation standards. Key measures have been selected from the Strategic Plan’s five focus areas (see below), each measure with defined target population and timeline for tracking health