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Complaint & Feedback

If you have a complaint concerning patient care, please submit the complaint form on this page.

Note: Monetary matters (i.e. billing, insurance claims, etc.) and recovery of money for personal damages are outside of the Board’s jurisdiction to resolve. 

Alternatives to filing a complaint with the Board are:

  • Discuss the issue with the dentist
  • Small claims court
  • Mediation through the Arkansas State Dental Association’s Peer Mediation Committee (contact them at 501-834-7650)
  • Contact the Better Business Bureau

Prior to filing your complaint with the Arkansas State Board of Dental Examiners, please read the following terms and conditions:

Terms and Conditions: The information contained in my complaint will be true and accurate to the best of my knowledge. I understand that the Arkansas State Board of Dental Examiners does not represent individuals in matters involving private and/or monetary disputes. I am, however, filing a complaint to notify the Arkansas State Board of Dental Examiners of the activities of this party and for any other assistance which may be rendered. I give my permission for my complaint to be referred to other agencies when appropriate. I give my permission for the Arkansas State Board of Dental Examiners to obtain my dental records to investigate my complaint and by signing my complaint, I am requesting and authorizing the dentist that I am complaining against to release my health care information to the Arkansas State Board of Dental Examiners.

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